Applications Engineer
We are seeking an innovative, talented, and experienced applications engineer to join our team.
You will collaborate with our engineering department to develop new applications and improve
upon existing ones that will serve our clients and business well. Must be able to objectively
analyse application performance and effectively implement necessary changes.
Responsibilities
Maintain expert level of product knowledge and application.
Articulate technology and product positioning to both business and technical users.
Provide design and specification development support to consultants, integrators, and distributors.
Respond to functional and technical elements of RFIs/RFPs
Listen, understand and convey customer requirements.
Perform technical/ product training for sales people, estimators, and engineers at targeted accounts.
Assist in the design and development of new products and tools necessary to make target accounts, comfortable and successful at selling lighting controls
Maintain accurate records of target accounts, opportunities, quotes, projects, contacts and correspondence in company approved databases
Travel to project sites to perform start-up, integration, and training services Additional:
Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives.
Maintain professional business relationships within target accounts.
Provide status of ongoing projects and future projects.
Identify customer's needs and sales opportunities to help future growth
Skills
2+ years experience as an applications engineer
Extensive knowledge in various programming languages (Java, Perl, Python, C++ etc.)
Familiarity with CAD software
Strong customer service skills
Sales and marketing experience a plus
Ability to handle client and customer issues tactfully and professionally
Highly organised and detail-oriented
Adept and effective communicator
Creative, analytical, and driven
Thrives in a fast-paced work environment
Enjoys complex problem-solving and collaboration
